Customer Success Services

Helping you to achieve success along your Workspaces journey

Enabling your vision, through planning, deployment, optimization and customization services that satisfy your requirements and are tailored to achieve your business objectives.

Customer Success Service

Helping you to achieve success along your Workspaces journey

Enabling your vision, through planning, deployment, optimization and customization services that satisfy your requirements and are tailored to achieve your business objectives. We would like to offer service packages for activities that will help the customer to achieve success.

Helping you to achieve success along your Workspaces journey

Speak to CloudVDI Sales Rep today!

1. Architecture Package

Description: An Analysis of your business requirements to determine the best CloudVDI Workspaces architecture to support your unique needs.

Scope: A web conference with your business leads to gather requirements/objectives and talk through potential technology solutions. A CloudVDI solutions architect will design the optimal deployment, configuration and approach to operations/maintenance to ensure business goals can be achieved.

Outcome: A CloudVDI Workspaces architecture design and concept of operations.

4. Integration Package

Description: Implementation of Workspaces features to integrate with your existing systems or business workflows.

Scope: A web conference with your business & technical leads to gather requirements/objectives and talk through integration workflows. A CloudVDI solutions architect will configure Workspaces to work with your current systems.

Outcome: CloudVDI Workspaces integrated into existing systems and processes.

2. Deployment Package

Description: A deployment of CloudVDI Workspaces within your infrastructure (On-premise or Cloud Provider).

Scope: A web conference with your technical leads to gather requirements and talk through technical objectives. A CloudVDI solutions engineer will use our deployment automation to install Workspaces to your infrastructure.

Outcome: A fully operational and hardened CloudVDI Workspaces deployment.

5. Optimization Package

Description: Implementation features or customization of software/images to maximize the security and performance of your Workspaces platform.

Scope: A CloudVDI solutions architect will identify potential areas for security or performance improvement and will implement the configurations or image updates to enhance platform capability.

Outcome: Increased security and performance for your CloudVDI Workspaces platform.

3. Customization Package

Description: Implementation of Workspaces features or customization of software/images to support your unique needs.

Scope: A web conference with your business leads to gather requirements/objectives and talk through potential technology solutions. A CloudVDI solutions engineer will implement features or build custom software/images and configure within your Workspaces deployment.

Outcome: A custom CloudVDI Workspaces configuration and images.

6. Upgrade Package

Description: A upgrade of your existing CloudVDI Workspaces deployment within your infrastructure (On-premise or Cloud Provider).

Scope: A CloudVDI solutions engineer will use our deployment automation to upgrade your Workspaces deployment to the latest version.

Outcome: An upgraded CloudVDI Workspaces deployment.

Consulting Services

Professional Consultant

SKU: K-S-PRO

Description: Systems Engineer/Developer with 5+ Years’ experience. Experienced in configuring and maintaining CloudVDI Workspaces deployments to meet unique requirements.

Enterprise Consultant

SKU: K-S-ENT

Description: Senior Developer with 10+ Years’ experience. Subject matter expert in developing, deploying and configuring CloudVDI Workspaces to meet unique requirements.

Architecture Consultant

SKU: K-S-ARCH

Description: Technical Architect with 15+ Years’ experience. Subject matter expert in CloudVDI Workspaces orchestration, web-native applications, devops pipelines and managed services.